Dear valued client,

We have implemented a new customer support system and we would like you to invite you to begin using it as your primary source of communication with us. The beauty of this system is that our entire support team has access and you can track the history much better than using email.

Directions on how to use the new Kindle Expert Customer Support Dashboard:

Step 1: Create a new account at:


Step 2: Create a new case (or review existing ones):


If you have any questions or need assistance setting up an account, feel free to contact us:

Brian Schwartz
(970) 215-1078


Cynthia Bastian
(303) 507-4323

Thank you!